Hi. I need help. The fullscreen video do not play in my webserver.

How i get your email suport?

Hi guys,
The Personal version of the template comes with a contact form - but the agency version doesn't.

Now, i wish to implement the contact form in a site I'm building, made on the agency version - but I cant get the contact form to work? Do you have any idea on how to approach this challenge?
I copied the contact.php file along with the parsley.js files too, but the contact form just wont work.
It doesn't come with a confirmation/submit message. Instead it just jumps to the top of the page and keeps loading.
Hi All,

Sorry for the very late reply, I just noticed about it since I didn't receive any email notification if someone commented in my item. Anyway, apparently I've answered both of the above message via email.

Please find support email address in the documentation since I will be notified there.

I recentley purchased this item. It is quite cool. However I realized a bug (I think it is a bug). When I resize the browser to a point (where works are shown on 2x or 1x grid) the popup is not opened. What could be the problem?

The popup will work only at large screen.
For smaller screen or when opened in mobile device it will show the work title and brief description without giving more task to the user to see the content. It's designed as it is for content accessibility purposes.

Great template. Was able to to do all kinds of customizations, code is easy to get around and well documented.
Do you guys have a wordpress version of this theme, or any interest in doing one?

Is there a way to turn off the all filter in the Works section, so that on default instead of all the thumbnails showing up only the ones for a specific category appear? In other words, if I have All | Design | UX as my categories the default setting is to show all of the pictures, but how do change it so that on load of the page only the pictures for "Design" appear?


Thanks for purchasing the theme.
Yes, it's possible. I've replied your email with the solution and thanks for findings the glitch.

Perfect for what I needed, thank you - lovely work!

Look forward to seeing the rest of your portfolio,

Best wishes,

Great theme, referring back to that point malatisigner made. I need to get the work popup link on at least ipad screen size, what is the issue with content accessibility here? Can you give any hints how to resolve?


Hi Ben,

It isn't big issue though, just recommendation. However you can disable that of course, please send your message about your issue to email address written in theme documentation. Also, don't forget to include your License ID for customer validation.


I am trying to get the "contact" Google map working. It works fine with your API key, but not with one I've just generated. Currently I'm leaving "Referrers" set to "Any referrer allowed" as I'm (currently) purely looking at the page locally on my machine, rather than uploading, yet, to a remote domain.

Any thoughts on why the map might not be loading?

With *my* address and your key, it displays fine.

With *my* address and *my* key, I get the JS error message "This page was unable to display a Google Maps element. The provided Google API key is invalid or this site is not authorized to use it. Error Code: InvalidKeyOrUnauthorizedURLMapError".

With your address and *my* key, I get "This page was unable to display a Google Maps element. The provided Google API key is invalid or this site is not authorized to use it. Error Code: InvalidKeyOrUnauthorizedURLMapError".

I don't understand why it's unhappy with the key, when it's set to "Any referrer allowed".


Thanks for purchasing the theme.
I've checked my API key and found the referer setting is the same as yours.

Please check back your API key, is it truncated when copy-pasting?
Also, re-check your API Console -> Services and find "Google Maps JavaScript API v3", make sure this service is ON.

Just purchased, great template.

I would like to remove the loading white screen.
I assume it is the jpreloader.js but when I comment it out all I get is a blank white screen.

How can I disable the preloader screen?

Thank you

Please read comment below, I didn't click reply link on your comment.

Thanks for purchasing the theme.
To disable preloader you also need some changes in javascript file where preloader was initialized and css file where document body first in hidden (display: none) state.
1. First, remove/comment jpreloader.js script, you've already did that.
2. Open file assets/js/loop.js and remove/comment script at "PAGE LOADER" block.
3. Open file assets/css/main.css and find below
body {
display: none;

As before, you can remove or comment this rules in case you change your mind in the future.
Hope it helps.

Awesome! Worked great, thank you very much!
Have change the site logo and is fine on pc and tablets but on small screen phones, loop logo still appears on the site.

Please let me know what to do.


A valid customer validation is needed before getting theme support. Please provide your license ID here https://wrapbootstrap.com/dashboard

hi, can i place a youtube video in the backgoud full screen video, instead of using this videos extensions:


if yes, how can i put full screen youtube video there?


The current plugin used for video background only support hosted video. But however, if you prefer YouTube video you can use Jquery Youtube Background Video http://rochestb.github.io/jQuery.YoutubeBackground/


Would I have to pay for isotope license to this template work properly?

Hi Sergio,

You don't have to pay for isotope license to work with and use this template.


Anchor tags in main menu are not working on Chrome.
"Back to top" -button is working just fine though.

Any fix to this?

Please provide the license ID so I can validate your purchase.
You can send it via contact form here https://wrapbootstrap.com/user/thedevelovers

Whoops, my bad!

I bought this theme through another site.

I'll contact you again from there.

I have the same issue that the above commentor describes. That is the anchor tags in main menu are have stopped working on Chrome. I have the previous version installed not the 1.2.1. Thanks in advance for any feedback.

The latest update fixed the problem. It's related with using another method of smooth scrolling and removing LocalScroll and scrollTo plugin.

So apart from installing the 1.2.1 version and redoing whatever customisation,there is no other way around this?
Also I want to ask about an issue I am having with 1.2.1 in regards to the Main Menu again.
In the previous version I had added an external link to the Main menu and everything was working fine up until the bug in chrome started where the anchors stopped working.
In the 1.2.1 version the anchor tags work fine on all browsers but the external link I added is not working.
Can you please advise on that? Thanks again!

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This is a great way to give the seller feedback and ask them questions about their item.

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Licenses: Details »

Single application $10
  • HTML Template
Bootstrap: Compatible with 3.3.x
  • Responsive
  • Fluid
  • IE 9, 10, 11
  • Latest Chrome
  • Latest Firefox
  • Latest Safari
Uses Less:No
Uses Sass:Yes
Topic: General
Labels: agency, fullscreen background, isotope, minimal, one page, parallax, personal, portfolio
Released:3 years ago
Updated:7 months ago


Signed up 5 years ago

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About Bootstrap

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Built to support new HTML5 elements and syntax with progressively enhanced components.

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