Showing 1 – 4 of 4 replies
ngeehow

URGENT] I purchased and downloaded the […]

ngeehow PURCHASED
6 years ago
[URGENT]
Hi,

I purchased and downloaded the theme however, it is not working in the Mozilla.

Regards,
Ngee How
ngeehow
ngeehow PURCHASED
6 years ago
Hi,

Maybe is due to remote desktop issue, but all icons are still missing in mozilla.
For example, the icons of menu.
SeanTheme
SeanTheme SELLER
6 years ago
Hi Ngeehow,

Thank you for your comment and feedback. We have tested our demo site & downloaded version in our side and it is working fine in Mozilla Firefox. If your mozilla firefox able to browse our demo site properly, it should be some files / configuration setting problem on your side. Kindly check your browser console in order to know whether there have any error / file missing or not.

Best Regards,
Sean.
ngeehow
ngeehow PURCHASED
6 years ago
Hi,

I didn't change anything, i just download->unzip->open any of the html file.
I am encountering the below error:

downloadable font: download failed (font-family: "themify" style:normal weight:normal stretch:normal src index:2): bad URI or cross-site access not allowed source: file:///D:/ss/Themes/infinite-admin-WB0C64836/infinite_admin_v1.2/admin/template/assets/plugins/icon/themify-icons/fonts/themify.ttf?-fvbane

Regards
SeanTheme
SeanTheme SELLER
6 years ago
Hi Ngeehow,

To solve the mozilla webfont issue, run your site in your localhost / server then you will see the icon will load properly.

Best Regards,
Sean.