MyOrange MyOrange


Signed up:
5 years ago


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Important: DO NOT use the Contact Form below as it will go to our spam.


What we actually support...

We produce 'Front-End' templates to help you save time and speed up your project. We do not offer tutorials on "how to implement", fix bugs for third party plugins, or offer support for plugin customization. Basic support will only cover bug fixes relating to our code, excluding third-part libraries.

How to request basic support...

  • Support is provided over email only
  • Do not include any attachments if we did not request for it
  • Screenshots must be attached if issue visual
  • Attach license ID, not item/order ID, either in the body or subject
  • List your issue along with version number and type (e.g AngularJS_4.x_version 1.7.2 )
  • We try our best to reach out to you within 48 - 72hrs - sending multiple emails will not speed up your priority.

What about updates?...

All our updates are complimentary (meaning you are not paying for updates and we reserve the right to push updates on our own timescale). To download the latest version you can always go to

Where can I find more info about license types?

(Our business days are Monday - Friday, we do not operate on North American public holidays)



Premium support covers all aspects of the theme that falls out of scope of basic support. For a full pricing list, see below:

All value are in US Dollars

  • New Skin .............................. $300 - $600 (depending on what you are after)
  • Theme Customization .......... $70/hr
  • Hands on Support................. $499 for 200 support credits (email support 1 credit per minute, skype support 2 credit per minute with minimum of 15 credits; expires after 1 year)
  • Theme Implementation ........ Please email us with specs and budget



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